Had a natural gas leak late Sunday evening and called. Auto parts stores carry a pocket dial thermometer for $8 or so that you can use to measure the well water and outlet to the pond water temperatures These faults will clear themselves if the fault condition corrects itself. My initial conversation with Salve, the receptionist, was welcoming. They were professional and did a great job. He didn't only do his job but also provided short course on the function of everything in the house (we are new homeowners by the way). I have a Water Furnace E-Series (035) heat pump. Great couple of guys. We had our gas hot water tank removed and an electric tank installed. The turn around time to get the AC installed was extremely quick. Had hydro come out to shut off instead and booked for first thing Monday morning. We would suggest you contact your installing contractor to discuss your concerns. Matt was excellent for my quote and determing if my AC was repairable. He kept his PPE on during the service and was quick! Jun quickly diagnosed that the problem was not a faulty condenser pump (as I thought) but actually the capacitor. It was a great experience. We shall always deal with Tradesman. I’m very satisfied with their service and would refer them in a heartbeat. Thanks guys! It was a good call. I'm pretty darn satisfied with this experience. Came home from overnight trip to find furnace had stopped working and it was a balmy 5 Celsius in the house. He checked our furnace thoroughly and gave us a complete rundown on what he checked. Free repair advice! Thanks bunaca, Jun 14, 2010 #1. He inspected the furnace and took the time to explain that my furnace, to my shock was in perfect working order and also explained that I had none of the issues that one would see with a furnace that needed to be replaced. He was very polite and knowledgeable and got to the root of the problem quickly (blocked pump). They were also able to have same installed by the next business day!! Drain Pipe: Starting and then stopping shortly after? 1-800-269-2609 24/7. They exceeded my expectations. Or on the ignition control module if you have a module. Tradesman is one great company. The Tradesmen staff were all very knowledgeable and patient with us. The following day, he came to do the service to fix my A/C system. Both times they were so knowledgeable and they communicated everything they were doing so that we felt like we knew what we were paying for. Excellent competitive prices, and super professional team. Our service technician Matt was friendly and excellent to deal with. Contact your dealer for more information. Great service! Based on a quick survey of on-line reviews and the website I contacted Mark at Tradesman for emergency service of suddenly dysfunctional AC (working fine all June through 30+oC, then one day not!). He is so professional, friendly and really knowledgeable in explaining everything to me. Thanks for helping us keep our cool! I would most readily recommend Tradesman and Jun for customer-friendly attitude, honesty, fairness and knowledge. Tracy was great in giving us a reasonable quote and assisting us with hydro loan application. I have been very pleased to use Tradesman since last year for my condo HVAC system. Even offered to check on warranty for us. He was polite and friendly. Matt and his team showed up at the appointed time, and did a great job of installing our new furnace and air conditioner. Cameron is fast and very knowledgeable. Many of the other competitors weren’t able to provide same for 2-5 business days. Michael was knowledgable, professional and efficient. Their employees have always arrived on time and are always courteous. The technicians who installed it were so professional and great. He took time to help us understand the situation and reassured us that he would have this issue sorted out promptly. Ask for Rochelle or Tracey, nice people to disscuss your needs. var initEvt = document.createEvent('Event'); Excellent communication skills from everyone involved!! Exceptional service. He was professional, courteous and informative. Love it. .fancybox-title {} Our house breaker panel was old out dated not to code and deteriorating with a rats nest of wires. So friendly and polite. When I called to get a quote they scheduled me in for two days later. I went with Tradesman about 15 years ago for a central air installation at another house and was very impressed then too. They communicated VERY WELL with me about the situation and while they felt bad about having to cancel, they stood by their priority no-heat calls. Got a new furnace, hot water tank, and AC unit with these guys. Thank you. January 30, 2017 by Mark Boissoneault. If your unit is using a well as its water supply, your unit may need periodic cleaning to remove mineral deposits. Discovered no heat in the house Friday night. Thank you for being awesome. } I just wanted to share my satisfaction in regard to the work that has been done in my house-3 cherokee bay. Then when the electrician came he was very fast, efficient and the placement of everything was perfect. _W.configDomain = "www.weebly.com";_W.relinquish && _W.relinquish() Very satisfied customer here! These codes are not listed with applicable model #s.  The list could get very long. Within 30 minutes KC was at my door. Non-Critical Faults Non-critical faults (error codes) are displayed below the temperature on the main screen. My floors were protected as well as any of my belongings that needed to be moved. Fault Flash — Faults are communicated via light flash. After the installation they took the time to show me what was done and where the paper work for the furnace and thermostat will be kept. I would highly recommended their services. He explained the issue(s) clearly and concisely and got the furnace up and running quickly. I wish we could call him over for every trade needed at the house, over time. We were made aware of issues that needed to be addressed and we able to book an appointment for the repair on the very same day! #wsite-title {} Last thing, some people post about the cost. .wsite-footer blockquote {} initEvt.initEvent('customerAccountsModelsInitialized', true, false); Fantastic job Tradesman. This saved my family from freezing during a 7 degree F night and hundreds of dollars. 20 year old furnace has LED code 33 and will not reset after 20 year old Bryant furnace has LED code 33 and will not reset after unplugging it multiple times. #wsite-title {} These guys respond right away. Tradesman rescheduled my appointment and put me at the top of today's cancellation list. They were clean and very thorough. They installed my a/c unit & came out to replace a part to get my furnace working again. Their techs are always friendly and personable, and always answer any questions I may have. Service man was polite, understanding and kind. They are always very courteous and try to accommodate your requests as fast as possible. if(document.createEvent && document.addEventListener) { They were polite, very informative and had a quick response on our concern. The furnace will lock out for one hour and then restart. Pry one of the more respectful technicians to come into my house. In heat mode . If it is either defective or dirty, it will not be able to detect a flame. Tradesman's technician showed up within an hour, and had the furnace fixed within another hour. It was a pleasant experience dealing with this company. The overall service was very quick and easy to get through. The best part of the whole "negative" experience was Tradesman's tremendous communication and commitment to priorities and service. -21 outside and furnace would not ignite. He took the time to explain the reason for the motor failure and more importantly the necessary maintenance required to keep my HRV operating to maximum efficiency. I reset and the fan is starting up then the compressor. Danc. Flame Sensor: Your furnace’s flame sensor monitors the burner, detecting whether a flame is present. .wsite-headline,.wsite-header-section .wsite-content-title {} Please … Few minutes later it was done. We had a hot water tank leak that was bad and they did a great job replacing it. Awesome customer service. Impressed!! Our hot water tank stopped working and we went without hot water for several days (over the long weekend) and they came in as fast as could be expected after the weekend. 5 stars and then some ! I was surprised. This no-light condition occurred 3 times (2 retries) during the call for heat before locking out. Michael replaced the actual faulty part, cleaned the furnace and educated us while he worked. I called up Tradesman immediately, and within minutes, they apologized, took care of the permit problem (including paying my fine), and booked a visit around my schedule the very next day to fix the issue. My Water Furnace worked ok for 3 maybe 4 years. Outstanding turnaround time on such a hot day. Was clean, friendly, and efficient. We appreciate the service you provide the residents of Winnipeg and were fortunate to be recipients of that support. En español Live Chat online. Your dealer should be informed when either a critical or non-critical fault occurs. Explained every step to me so that I could make an informed decision on my purchase. Showed up at the door with floor covering sheets in hand as it should be with all contractors. #wsite-content div.paragraph, #wsite-content p, #wsite-content .product-block .product-title, #wsite-content .product-description, #wsite-content .wsite-form-field label, #wsite-content .wsite-form-field label, .blog-sidebar div.paragraph, .blog-sidebar p, .blog-sidebar .wsite-form-field label, .blog-sidebar .wsite-form-field label {} .wsite-headline-paragraph,.wsite-header-section .paragraph {} You can tell they care about their customers. I highly recommend Tradesman Mechanicals Services. Installers showed up right at 8am and were friendly and professional. Thank you for a wonderful experience and a job well done!!! Super service! They providied me with great advice,no pressure. Had it fixed in about an hour and showed me some valuable things to keep an eye out for in the future. .wsite-not-footer h2.wsite-content-title a, .wsite-not-footer .paragraph a, .wsite-not-footer blockquote a, #blogTable .blog-sidebar a, #blogTable .blog-comments a, #blogTable .blog-comments-bottom a, #wsite-com-store a, #wsite-com-product-gen a {color:#6633FF !important;} They doesn't earn a penny as too far for service, but earned their wings for kindness and quick phone diagnostics. First time i used Tradesman, I must say, most professioanl service, great install of my AC unit. They were on time and extremely friendly. com_currentSite = "246646121491089350"; AC stopped working on this 35 degree day and service tech came within an hour and a half (way exceeded expectations). .wsite-elements.wsite-footer div.paragraph, .wsite-elements.wsite-footer p, .wsite-elements.wsite-footer .product-block .product-title, .wsite-elements.wsite-footer .product-description, .wsite-elements.wsite-footer .wsite-form-field label, .wsite-elements.wsite-footer .wsite-form-field label{} It is open loop, and I have flushed the heat exchanger and measured water flow - 5 GPM, as regulate … read more. Jun described the process for replacement and upgrade (40 to 50 gallon) of water heater, and eventual replacement of furnace and AC to higher efficiency models. Jun & Tracy answered all the questions we had post install. Got an answer quickly and a tech was available to come out. Status code … By the time he left, I felt 100% confident in his work. Comfort Talk — Thermostat automatically translates Fault Flash codes to on-screen text for easy diagnosis. Short story is he had a look, checked 3 motors and decided it was the fan motor only and he replaced this as had all parts in truck. The install crew Graeme was awesome. .wsite-product .wsite-product-price a {} But having them to check our own furnace and personally experienced their service to our first home here in Canada made me and my husband very proud that once I became a part of this company. We've also had Tradesman service our air conditioner and furnace every year since for the past 5 years and have been very pleased. This great company helped me at 10:30 pm Michigan USA time when my furnace completely failed. They will be my first choice for my future heating and cooling needs, and my recommendation for anyone looking for service. They couldn't fix my furnace on their first visit. Fast service and friendly staff. If a system problem occurs, a blinking LED shows a fault code. Find the most common problems that can cause a Comfortmaker Furnace not to work - and the parts & instructions to fix them. There is nothing I would have wanted done differently. I have enjoyed the fast response time when I needed my units replaced and when I queried the estimated arrival of the technicians. .wsite-image div, .wsite-caption {} Furnace may need an isolation relay. They also follow up and want customer service feedback which is an awesome extra. They were able to repair my air conditioner and work around my work schedule. I don't know what's going on so i called a company that deals with heating/cooling system to do some diagnostic test on my unit. They installed my A/C and heat pump about 3 years ago. I had this problem with our A/C unit that shuts off every 20 seconds, and will run again after 5 seconds. They’re all amazing! down. I am very please with the service and the price was very fair. --- UPDATE I had enough of them, so I found Tradesman's phone number online. He was quick to answer question even my husband phoned after hours. I highly recommend Tradesman Mechanical. } I had excellent experience and would retain their service again in the future. Thanks Matt! If it is just a dirty condenser you can clean that yourself. New life customer. .wslide-caption-text {} I was given very good information and advice regarding my situation. My A/C unit is now working. ? .wsite-headline,.wsite-header-section .wsite-content-title {} Tradesman Mechanical hooked up my gas stove and checked my new hot water tank in my new home, they were professional, called ahead to remind me they were on their way and after the installation guy was finished he took time to explain and answer question. I live 10 km outside Winnipeg and couldn't find any local emergency service and wasn't having luck with Winnipeg until I came across this business. Heating bills are ridiculous (2600 sq. Also the the proper permits were acquired from the city and hydro and both inspectors came as per code. The guidance towards the financing was very helpful. 700A11 7 Series heat pump pdf manual download. Excellent customer care, and installation went fast and smoothly. Called and a representative promptly brought over space heaters to keep us comfortable over the weekend until a new furnace was installed on Monday. And I didn't pay a penny. Shout out to K.C. The fan on my "older" A/C unit quit. It was easy to book my appointment and find a time that worked for me. Update 2020: Tradesman continues to provide excellent annual maintenance service. 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